FOLLOW THIS PATH How the World's Greatest Organizations Drive Growth By Unleashing Human Potential

The Gallup organization applies its poll-taking skills to the human capital revolution by researching the workplace qualities that create engaged, productive workers. They found that workers hired for the right job, trained by personally committed managers, and encouraged to use their hearts can offer tremendous returns on a company's investment in them. The data they summarize is stunning, often depressing in terms of what most organizations are like, and explained with clarity and skill. Hearing about the obstructive, demoralizing practices of many companies today, listeners will wonder how these organizations survive, let alone succeed. A well-grounded lesson on the importance of emotional honesty and respectful relationships. T.W. (c) AudioFile 2003, Portland, Maine [Published: JUN/JUL 03]