Trade Ed. Harper Audio 2004
CS ISBN 0060584815 $16.00 Two cassettes
CD ISBN 0060584823 $18.00 Two CDs
Nonperformers, late performers, and the stress connected to both in complex organizations are targeted in Ken Blanchard's latest writing collaboration. The audio lesson is cleverly framed as an opportunity to be one's best--and the story used to unfold the lesson is both charming and current. Performance oversights and delays ripple through every person and every level of an organization by forcing people to work under pressure, worry about mistakes, and become accustomed to problems that diminish the company. Not a step-by-step manual, the program offers broad principles on the emotional changes that have to take place before any behavioral steps can take hold. T.W. (c) AudioFile 2004, Portland, Maine [Published: AUG/ SEP 04]
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