NOT EVERYONE GETS A TROPHY: HOW TO MANAGE GENERATION Y

The self-esteem movement that nurtured the kids of the 1990s has given rise to a generation of young adults who crave praise, have little respect for authority, and believe that employers should adapt to them, not the other way around. Bruce Tulgan offers managers a wealth of wisdom about how to nurture this so-called “Generation Y” in the workplace, pointing out how many of the stereotypes about their entitlement and work ethic miss the point. Bill Quinn's narration is smooth and sonorous, though he occasionally uses phrasing that sounds patronizing. More often, however, his voice sounds poised and patient, and he manages to avoid sounding exasperated at the examples of young employees' antics on the job. D.B. © AudioFile 2009, Portland, Maine [Published: AUGUST 2009]