PUT YOUR BEST FOOT FORWARD

The foundation of every impression, the authors say, are four "compass" qualities that everyone looks for in a person: trustworthiness, caring, humility, and capability. We are sized up along these dimensions based on our posture, stature, dress, gestures, voice, and manner of communicating, so we need to pay attention to aspects of ourselves that detract from these qualities and counterbalance any negative impact they cause. The authors are jury consultants, so they know their research and have put a lot of thought into what they’ve written. It’s a very comprehensive program and, with both authors alternately reading the text, it’s friendly to the ear in spite of its numerous complex ideas. T.W. © AudioFile 2001, Portland, Maine [Published: AUG/ SEP 01]