FLAWLESS CONSULTING

Reading a 2000 update of Block’s 1981 classic, Grover Gardner adds a measured gravitas to an insightful lesson on organizational consulting. Focusing on the interpersonal dynamics of influence and change, Block offers a model that emphasizes authentic communication, emotional integrity, and clear assessments of a client’s level of engagement or resistance to the change process. This is a detailed lesson that every consultant should understand from start to finish. The uniqueness in Block’s approach is the Zen-like peace and integrity he blends with a fearless desire to help and his technical understanding of how the mechanical and interpersonal aspects of consulting blend in a typical consulting project. T.W. © AudioFile 2006, Portland, Maine [Published: APR/ MAY 06]