THE TRUSTED ADVISOR

THE TRUSTED ADVISOR teaches listeners how to gain and keep the trust of clients, students, and friends. Kent Cassella confidently delivers the authors’ sound suggestions on building relationships and the importance of being sincere in doing so. In short segments, the authors describe personality traits that work toward cultivating relationships and provide vignettes that illustrate their principles. Thoughout the audiobook, Cassella reads the advice, examples, and lists in a tone of energetic encouragement—as if he were the listener’s own professional mentor. M.B.K. © AudioFile 2010, Portland, Maine [Published: FEBRUARY 2010]