NEGOTIATION BOOT CAMP How to Resolve Conflict, Satisfy Customers, and Make Better Deals

A cut above similar audios on negotiation, Brodow's boot camp approach is a swell way to examine what stands in the way of resolving your conflicts. Often, as Brodow points out, you're negotiating against yourself. The lessons run the gamut of negotiating strategies and positions, including that most enviable of all--having the freedom to walk away from the deal. Narrator John Mayer does an authoritative and convincing job in presenting this series of helpful lessons. Still, you have to wonder why author Brodow? who reads the introduction? doesn't voice the whole project. After all, he had another life as an actor before becoming one of the kings of the business seminar world. R.W.S. © AudioFile 2007, Portland, Maine [Published: JUN/ JUL 07]