TOP PERFORMER A Bold Approach to Sales and Service

The co-author of an employee motivational book (FISH!) and a street performer/consultant offer a wake-up lesson on keeping one's energy high in a sales or service job. The parable involves a London street performer's advice to a visiting stateside salesperson whose enthusiasm for his work has tanked. The salesman is drawn to the performer's entrepreneurial spirit, boundless energy, and crafty strategies for energizing and serving his audiences. The timeless convention of a sincere and hardworking performer drawing people into his circle works well to illustrate what's missing in sales today. Carr Hagerman keeps the story going with his own energy, enthusiasm for the message, and consummate skill in handling the American and British sides of the dialogue. T.W. © AudioFile 2007, Portland, Maine [Published: OCT/ NOV 07]