DELIVERING HAPPINESS A Path to Profits, Passion, and Purpose

Zappos boss Tony Hsieh shares the lessons he's learned during a long entrepreneurial career, encouraging other companies to share his goal of "delivering happiness." Hsieh aims for a conversational style, both in writing and narration. He's not a polished reader, but the strength of his anecdotes comes through. Hsieh has a dry, self-deprecating wit as he tells about his business successes and failures going back to a worm farm and a button-making venture in his youth. Business listeners will be most interested in how he turned around Zappos, but even his worm farm story could yield a few hints. The audio includes a business school conversation and bits from employees and partners. J.A.S. 2011 Audies Finalist © AudioFile 2010, Portland, Maine [Published: JULY 2010]