NEVER LOSE AGAIN Become a Top Negotiator by Asking the Right Questions

Fifty common-sense questions, many illustrated with fascinating examples from the authors' fast-lane training business, provide the tools for success in any type of negotiation. The authors are highly credentialed and experienced attorneys, but narrator Oliver Wyman keeps their unabashed confidence from sounding arrogant with his steady warmth and accessibility. With phrasing that sounds both deliberate and casual, he delivers negotiating tools that can free up alternatives, uncover information about opponents, break deadlocks, and help keep control of the process. These authors are as astute as anyone who's ever written about negotiating strategy. Even more impressive, their pithy writing and clever tactics focus on gaining the advantage but contain no hint of guile or adolescent competitiveness. An outstanding resource for both novice and experienced negotiators. T.W. © AudioFile 2011, Portland, Maine [Published: DECEMBER 2011]