Support
Email: [email protected]
Tel: 800-506-1212 or 207-774-7563
Office Hours:
8:30 A.M. to 6:00 P.M. Eastern Time
Monday through Friday
Mail: 37 Silver St., Portland, ME 04101
We will answer your questions ASAP.
For questions about our Web site, audiobooks, or for other non-subscription inquiries, check the topcs below.
SUBSCRIPTION REFUNDS
On October 1, we announced that AudioFile Magazine, after 34 years would be fully digital after the publication of the December 2025/January 2026 print issue. No additional magazine issues—in print or digital form—will be published. If you have a subscription to AudioFile Magazine with unserved issues after December 2025, you can request a refund for each unserved issue at $2.00 per issue. Please email your request to: [email protected]. Please include subscriber name and postal address. We will honor these requests until March 31, 2026. If your subscription was placed through a Subscription Agency (EBSCO, Cox, Prenax), the refunded should be obtained from the agency.
PAYMENTS
We no longer take payments at the website.
If you have a payment question, please email us.
Or use this form CONTACT form. We will answer you personally.
TALENT LISTINGS
Find listing information for the Audiobook Talent & Industry Guide here. To update or change information or sound clips in an existing listing email Talent Guide Manager
REPLACEMENT COPIES
Request replacement for a missed or damaged issue with our SERV-U form or if you prefer phone or mail, use our contact information above. Please provide your name and address with zip code.
BACK ISSUES
Would you like to purchase a back issue? Each back Issue is $10.00 with shipping—US delivery only. Tell us which issues you'd like using our SERV-U form.
Subscribers may request digital back issues by contacting customer service.
MAILING LIST PREFERENCES
You can review our privacy statement and instruct us on your wishes.
COMMENTS
We welcome all comments. Please give us feedback on our magazine, the Web site, your subscription or anything else you feel we should know about. Use our SERV-U form to ask. If we haven't answered your questions here, use the SERV-U form to ask a specific question. Never fear—we'll answer you personally.