Formats
Retail pak Random House Audio 2001
CD ISBN 037541777X $29.95 Five CDs
Businesses beware! Customers today are demanding more, paying more attention to their relationships with your brand, and obsessed with the quality of their buying or service experience. This trend leads to companies micromanaging their product lines and customer service scripts to squeeze every last drop of value out of products or transactions. With great examples and an attitude that makes the work to be done sound doable, the authors recommend that all facets of the customer experience be quantified and carefully executed. This important and well-done business audio is made more enjoyable by the relaxed urgency in the author's reading, which is perfect for this material. T.W. (c) AudioFile 2002, Portland, Maine [Published: AUG/SEP 02]
Retail pak Random House Audio 2001
CD ISBN 037541777X $29.95 Five CDs
Retail pak Random House Audio 2001
CD ISBN 037541777X $29.95 Five CDs
Get our FREE Newsletter and discover a world of audiobooks.
Let us recommend your next great audiobook!
No algorithms here!
We pick great audiobooks for you.
Sign up for our free newsletter with audiobook love from AudioFile editors.
If you are already with us, thank you! Just click X above.