TREATING PEOPLE WELL The Extraordinary Power of Civility at Work and in Life

Berman and Bernard explore civility in the modern world by contrasting their experiences as social secretaries and the like for two earlier presidential administrations. With each author narrating his or her own section, listeners will appreciate the clarity and nuance of their tones as, at times, their jokes or their criticisms could easily be misconstrued. Thaxton fills in for additional sections or quotes from previous White House staff. Berman has a friendly and easy disposition that will make listeners feel as if they're having lunch with her, while Bernard's elderly and raspy voice sounds like that of a benevolent grandfather. Their advice on how the principles of civility in the White House can extend to everyone's house proves practical and smart. L.E. © AudioFile 2018, Portland, Maine [Published: MARCH 2018]