HOW TO TALK TO ANYONE

The author, a widely known communication consultant with four books and hundreds of media appearances, gives the ultimate lesson on how to impress and connect with people you're meeting for the first time. She covers everything you could possibly say or do, and is uncommonly astute about language and interpersonal dynamics. The lesson is at once chatty and specific, comprehensive, and, most of all, easy to understand, once you're accustomed to the author's delivery. Her exaggerated energy, or maybe her desire to sound enthusiastic, overshadows the depth of her ideas. Lowndes's delivery risks making this otherwise excellent presentation sound disconnected from her obvious desire to help. T.W. (c) AudioFile 2004, Portland, Maine [Published: AUG/ SEP 04]