WHEN FISH FLY

After a brush with bankruptcy, the owner of a Seattle fish market transformed his business into a workplace that respects workers and makes a difference in the lives of everyone the staff contacts. The story of this transformation made the small company world-famous and spawned bestselling books, audios, and videos. The text is marvelously rendered by Kevin Gray, who manages to keep the threads of the inspiring tale pulled together in spite of an abridgment that feels truncated. That aside, the two-hour recording is a great lesson on small-group leadership, a compact guide to organizational change that all business owners should hear on a regular basis. T.W. © AudioFile 2005, Portland, Maine [Published: APR/MAY 05]