THE CARROT PRINCIPLE

Many managers still don't "get" that recognition and praise increase employee performance more than financial rewards or other tangible benefits. Citing numerous data and historical examples, the authors say that recognition works wonders when added to a basic managerial menu of clear goal-setting, good communication, trust, and accountability. This excellent presentation contains a complete package of rationales, methods, and benchmarks, including 125 specific reward types, and is delivered with comfortable clarity by the two authors. Their spontaneity and enthusiasm for their ideas will keep listeners fascinated, even though this is material that most of us have heard before in various forms. One CD includes printable appendices. T.W. © AudioFile 2007, Portland, Maine [Published: AUG/ SEP 07]