NEGOTIATION BOOT CAMP How to Resolve Conflict, Satisfy Customers, and Make Better Deals

Want to get a better deal on that new car or home? A fat raise? Or convince your spouse of your point of view? Negotiation trainer Ed Brodow has an ebullience in his delivery that should work for most audiences. Many of his suggested techniques can be found in other works on negotiation, so there's not much new here, though he does occasionally offer some new twists on old ideas. Still, when it comes to negotiation techniques, many of us can stand to refresh our skills. Its comfortable length makes NEGOTIATION BOOT CAMP a useful addition to a self-help or business audiobook library. D.J.B. © AudioFile 2007, Portland, Maine [Published: AUG/ SEP 07]