HUG YOUR PEOPLE The Proven Way to Hire, Inspire and Recognize Your Employees and Achieve Remarkable Results

James Boles's slow-paced reading of this management lesson has a kinder, gentler tone, which is perfect for advice focused on the human side of managing a retail business. His softness will appeal to listeners who dislike command-and-control or strictly analytical leadership guides. Yet this lesson with its folksy title is full of solid strategic advice on concrete practices that will engage employees with a company's business objectives as well as their own potentials. Hire and place employees judiciously, communicate standards and concerns clearly, recognize good results, and, above all, connect authentically with each team member and honor his or her individual worth. It’s all easier said than done, but more likely achieved with the clear-headed advice in this thoughtful audio. T.W. © AudioFile 2009, Portland, Maine [Published: FEBRUARY 2009]