AudioFile - Find your next great audiobook
Get our Newsletter

THE STARBUCKS EXPERIENCE 5 Principles for Turning Ordinary into Extraordinary

by | Read by Dick Hill

Business & Finance • 4.5 hrs. • Abridged • © 2007

In a captivating narrative, success expert Joseph Michelli explains how Starbucks uses consistent respect for its employees to encourage the company's core values. Principles like "Make it your own," "Leave your mark," "Be involved," and "Be genuine" provide a sense of the company's commitment to its employees, a commitment that translates into consistently positive customer experiences. Dick Hill adds his own commitment and a mature vocal tone to this success story, along with enunciation that is meticulous without ever sounding technical. The depth of his skills is remarkable. You can hear him skillfully relaxing the management theory segments of the production and warming up human stories to create a moving listening experience. This is an important business lesson disguised as inspirational listening. T.W. © AudioFile 2008, Portland, Maine [Published: OCTOBER 2008]



Trade Ed. • McGraw-Hill Audio • 2008

CD ISBN 978-1-933309-64-4 $28.00 • Four CDs

Get our Newsletter
Connect with AudioFile

AudioFile Newsletter

Sign up to receive FREE email newsletters from AudioFile. Get audiobook recommendations and reviews straight to your inbox.


Thank you for signing up.



Thank you for contacting us!

Our group will review and follow up within 72 hours.
Thanks for your interest!

Back Home ×