THE ENCORE EFFECT How to Achieve Remarkable Performance in Anything You Do

With his radio-quality voice and deep optimism, leadership consultant and speaker Mark Sanborn delivers another near-perfect audio on how to give our best performance whenever we serve or interact with others. He breaks the process into five steps—passion, preparation, practice, performance, and polish—and uses memorable examples to show how important each phase is to exceptional performance. Though his tips and advice are outstanding, the book goes beyond how-to lists and motivational jargon to help us focus, almost in a spiritual way, on incorporating higher ideals and staying committed to better habits. This is a unique and powerful resource for overcoming the inertia of mediocrity and putting our own mark of excellence on everything we do. T.W. © AudioFile 2011, Portland, Maine [Published: APRIL 2011]