CREATING MAGIC 10 Common Sense Leadership Strategies from a Life at Disney

As operations VP at Disney World, the author managed 40,000 people, setting tough standards. Here he offers a memorable view of how a sincere leader can make a difference in a large service organization. Cockerell’s honest and engaging stories make the case that employees are more loyal, committed, and hard working when they feel respected and cared about. The author's reading is flat and uninspiring, but the production is engaging because of Cockerell's generous personality. After listening only a short time, most listeners will find it impossible not to like him. Leaders in every type of organization large and small will grow from hearing this seat-of-the-pants wisdom. T.W. © AudioFile 2010, Portland, Maine [Published: FEBRUARY 2010]