Deanna Hurst has her hands full interpreting the awkward flow of this workplace guide. With her consistently articulate speaking voice, she handles the many complex sentences well but is less effective when inflection changes or pauses are needed to signify thematic changes from one paragraph to the next. The book explains how simple shifts in the way we approach communication can make work teams more trusting and productive. The authors recommend that people (1) "lean into" the discomfort of being open, (2) listen while affirming connections with others, (3) be clear about our intentions and intensity, and (4) express our opinions honestly while being willing to see the viewpoints of others. Writing improvements, more than a better reading, would make these worthwhile ideas easier to hear and absorb. T.W. © AudioFile 2013, Portland, Maine [Published: OCTOBER 2013]
Trade Ed. AudioGO 2013
CD ISBN 978-1620648377 $19.95 Three CDs
DD ISBN $14.95
Library Ed. AudioGO 2013
CD ISBN 9781624601750 $39.95 Three CDs
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