This well-organized production from a business communication expert is less about insincerity or posing than about how to have effective conversations that do what we intend them to do. The advice is easy to digest because it's anchored in intuitive principles and because Jeff Cummings's performance keeps the sheer volume of ideas from becoming overwhelming. Along with his appealing natural-sounding diction and effortless phrasing, he has a lively palette of entertaining interpretations of the case studies and dialogue used by the author to illustrate his points. This is a common-sense guide to getting more from our conversations by learning to be more disciplined, more sensitive to the process, and more respectful toward others. T.W. © AudioFile 2014, Portland, Maine [Published: FEBRUARY 2014]
Trade Ed. Brilliance Audio 2013
CD ISBN 978-1-4805-1917-6 $24.99 Seven CDs
MP3-CD ISBN 9781480519190 $19.99 One MP3-CDs
DD ISBN 9781480519183 $14.99
Library Ed. Brilliance Audio 2014
CD ISBN 978-1-4805-1920-6 $59.97 Seven CDs
MP3-CD ISBN 978-1-4805-1921-3 $39.97 One MP3-CDs
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