POWER TALK Using Language to Build Authority and Influence

Talking to others can be directive and intentional (talking from the center) or participative and receptive (talking from the edge), according to the author, who’s created a marvelous lesson on the dynamics of influencing and connecting with people. It’s well organized and full of helpful examples of every speaking situation in the realm of business. For best results when communicating, she says, know your context and purpose, prepare meticulously, and be aware of obstacles, so you can work around them with the advice and insights she provides. It’s an enlightening three hours that will raise the listener above the frustrations of getting through to people no matter where you are in the chain of command. T.W. © AudioFile 2001, Portland, Maine [Published: AUG/ SEP 01]