Performing this excellent book on how large retail chains can foster better environments for employees, Tanya Eby conveys the self-assurance you'd expect from a well-credentialed professor like the author. Eby also stays connected to her listeners and, with her flawless enunciation and phrasing, makes this easy material to absorb. The author's writing combines the tones of an organizational engineer and a humanitarian. She shows how employees of retailers like Walmart suffer from unpredictable schedules, low wages, and the stigma of having to rely on additional income from public assistance. Offering the examples of Trader Joe's, Costco, and others, she demonstrates how four key operational decisions, and more attention to organizational ecology, can work better for everyone--stockholders, management, and customers. T.W. © AudioFile 2015, Portland, Maine [Published: OCTOBER 2015]
Trade Ed. Brilliance Audio 2014
CD ISBN 978-1-4805-5540-2 $24.99 Seven CDs
MP3-CD ISBN 978-1-4805-5554-9 $19.99 One MP3-CDs
DD ISBN 978-1-4805-5568-6 $19.99
Library Ed. Brilliance Audio 2014
CD ISBN 978-1-4805-5547-1 $74.97 Seven CDs
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