IT'S NOT THE BIG THAT EAT THE SMALL . . . IT'S THE FAST THAT EAT THE SLOW How to Use Speed as a Competitive Tool in Business

In this well-organized and idea-packed presentation, the authors create urgency about the promise and peril of today's bullet-train marketplace. They anchor their message around case studies of seven entrepreneurs who dared to speed up the flow between company and customer, layers of management and an organization's suppliers and other partners. The exciting stories of Charles Schwab and AOL make the point that when you have a good idea, it pays to press for faster/better performance and to stretch resources so it rolls out quickly. With sixty-second summaries at the end of each chapter, this is a fast-moving (what else?) antidote for complacency and institutional stodginess. T.W. (c) AudioFile 2001, Portland, Maine [Published: DEC/ JAN 02]