SURPRISE Embrace the Unpredictable and Engineer the Unexpected

It takes time for the ideas in this audiobook to take shape, but Tania Luna's authentic personal story and her sincere and vulnerable delivery will help listeners want to go along for the ride. Though she's not a professional narrator, she makes the material appealing because she's a true believer in the notion that learning how to handle surprise can help people create innovative products, make ideas go viral, and turn stale work relationships into energizing collaborations. The authors explain the science of surprise, often using colorful stories of resilience and Socratic questions to draw listeners into their thought processes. The book is an informative look at how to navigate the balance between the unsettling excitement of surprise and the boring predictability of life's routines. T.W. © AudioFile 2015, Portland, Maine [Published: JULY 2015]