OVERCOMING THE FIVE DYSFUNCTIONS OF A TEAM A Field Guide for Leaders, Managers, and Facilitators

Small group success takes place when leaders fix the five typical areas of team dysfunction: lack of trust, fear of conflict, lack of commitment, avoidance of accountability, and inattention to results. Though the remedies offered start off sounding confrontational, what quickly emerges is the author's deep understanding of team dynamics, the mechanics of accountability, and the importance of mutual respect in working toward results. A clear and enthusiastic narrator, Joel Leffert is perfectly attuned to the elegant clarity in this lesson. Though his pacing seems slow, his informed commitment to the ideas and skillful application of vocal intensity are so impressive that most listeners will enjoy the program. T.W. © AudioFile 2007, Portland, Maine [Published: APR/ MAY 07]